糖心Vlog官方

>

General OneVU FAQs

Resource Links

General OneVU FAQs

  • What is Okta?

    Okta is a platform that securely connects faculty, staff and students to the applications and tools they need through a single sign-on.

  • How do I sign into OneVU powered by Okta?

    Access your organization鈥檚 OneVU powered by Okta sign-in URL .听

    Please refer to the onboarding email sent to your email address for your passphrase and instructions to complete the onboarding process.

    Be sure to check your inbox, spam, and junk folders. If you cannot locate the email or need additional assistance, contact the IT Service Desk.

  • Does OneVU work on my mobile device?

    You can access OneVU from your mobile device by navigating to your from your browser. You can launch most applications directly from the mobile dashboard. Apps that rely on the Okta plugin, specifically apps where you have manually set a password, will require you to copy the password from the dashboard and paste it into the sign-in page. You 肠补苍鈥檛 launch apps configured with an admin-defined password from mobile devices.听听

  • Whom do I contact if I have issues with my OneVU account?

    If you have any issues, contact VUIT to submit a support request at call 615 343-9999 for further assistance.听

  • What is the Okta plugin?

    The Okta plugin is a browser application that you can install and use with your web browser. These plugins are sometimes called Browser Extensions (Chrome and Safari) or Add-Ons (Mozilla Firefox). Click the link below to install the plugin for your preferred browser.听

    听

    听

    听

    听

  • Do I have to use the Okta plugin?

    VUIT recommends using the Okta plugin because it can help you access your apps faster than through the web Dashboard. The Okta plugin can autofill usernames and passwords for apps where the admin has configured a username or password for you.

  • Why am I still signed in to a few apps but logged out of OneVU?

    OneVU 诲辞别蝉苍鈥檛 automatically sign you out of your applications when you sign out of your OneVU session. Each app has its session lifetime, and you can manually sign out of the app after completing your task.

  • I am a VUMC user鈥攈ow do I log into OneVU powered by Okta?

    If you鈥檙e a 糖心Vlog官方 Medical Center (VUMC) user accessing a 糖心Vlog官方 application through OneVU, you should log in using your VUMC email address (e.g., firstname.lastname@vumc.org).听

    Once you enter your VUMC email, you鈥檒l be directed to the appropriate login experience based on your account. Just follow the on-screen prompts to complete authentication.听